| Date: |
12.05.2004 to 14.05.2004 |
| Location: |
Bella Centre, Copenhagen Congress Centre
Copenhagen
Denmark
|
| Keywords: |
Health care system - Resource allocation |
| Details: |
Themes of the Forum.
Theme 1: Improving transparency: a new quality culture in health care
Public information and quality declarations
Effect of quality improvement methods
Hard facts and transparency.
Theme 2: Improving patient safety
The epidemiology of error
Strategies for reducing error and improving safety
What works in reducing harm?
International experiences with enhancing patient safety.
Theme 3: Partnership with patients
Patients as the central focus in improvement
How to measure quality from the patient's viewpoint
Using the world wide web to enhance partnership with patients.
Theme 4: Strengthening improvement in education and training
Including improvement in the education of doctors, nurses, managers and other healthcare professionals
Linking improvement and education.
Theme 5: Leadership, culture change and change management
Building leadership for change management; leadership networks
Culture change to improve patient care
Building a learning organisation
Experiences and results of "Breakthrough Projects" in the USA and Europe
Using the world wide web to disseminate learning.
Theme 6: Achieving radical improvement by redesigning care
Experiences with redesigning office practice
Improving communication
Abolishing waiting and improving access
Changing the rules of practice.
Theme 7: Health policy for lasting improvement in health care systems
Improvement in the health care systems of different countries
How can governments promote quality improvement in health care?
Patients' organisations as leaders in improvement
Improvement when resources are severely constrained.
Theme 8: Measurement for improvement, learning and accountability
The use of process, output and outcome indicators
Using measurement to learn
Incentives for improvement.
Theme 9: People and improvement: individual professional quality
Can improvement make careers more satisfying?
Human resource management to promote improvement of patient care
Avoiding burn out in frontline staff
Ethical issues
Putting clinical care at the heart of improvement. |
| Organizer: |
BMJ Publishing Group; Institute for Healthcare Improvement; Danish Medical Association; and many others |
| Webpage: |
http://www.bma.org.uk/forms.nsf/confweb/JBEY-5LWC5D?OpenDocument&ExpandSection=7,2 |